@import url('/fonts.css');
:root{color-scheme:dark;--bg:#111515;--panel:#191e1d;--line:#2d3430;--muted:#9aa79f;--text:#eef0e8;--gold:#dfc185;--mint:#b7d7bd;--red:#ed9c91;font-family:Segoe UI,Tahoma,Arial,sans-serif;font-size:15px}*{box-sizing:border-box}body{margin:0;background:var(--bg);color:var(--text)}button,input,textarea,select{font:inherit}button,a,input,select,textarea{-webkit-tap-highlight-color:transparent}button,a{touch-action:manipulation}button{cursor:pointer}button:disabled{opacity:.5;cursor:wait}a{color:inherit;text-decoration:none}button,.button{min-height:44px;padding:11px 18px;border-radius:10px;border:1px solid var(--line);background:#202722;color:var(--text);display:inline-flex;gap:9px;align-items:center;justify-content:center;font-weight:600}button:hover,.button:hover{border-color:#708273;background:#29332b}button.primary,.button.primary{background:var(--gold);color:#25251d;border-color:var(--gold)}button.ghost{background:transparent}input,select,textarea{width:100%;border:1px solid #3a443d;background:#111713;color:var(--text);padding:13px;border-radius:9px;min-height:46px;outline:none}input:focus,select:focus,textarea:focus{border-color:var(--gold);box-shadow:0 0 0 3px #dfc18514}textarea{min-height:140px;resize:vertical}label{display:block;font-size:.88rem;color:#cbd1c7;margin:0 0 9px}h1,h2,h3,p{margin-top:0}h1{font-size:clamp(1.8rem,3vw,2.65rem);font-weight:550;letter-spacing:-.045em;line-height:1.17}h2{font-size:1.2rem;font-weight:600}h3{font-size:1rem}p{line-height:1.7}.muted,small{color:var(--muted)}small{font-size:.8rem}.eyebrow{font-size:.72rem;text-transform:uppercase;letter-spacing:.2em;color:var(--gold);margin-bottom:22px}.logo{display:flex;align-items:center;gap:13px}.logo img{width:43px;height:43px;border-radius:12px}.logo strong{font-size:1rem;letter-spacing:.1em}.logo small{display:block;font-size:.68rem;letter-spacing:.1em;margin-top:4px}.language{width:auto;min-width:100px;background:transparent}.login-page{min-height:100svh;padding:30px 5vw;background:radial-gradient(ellipse at 10% 80%,#23332988,transparent 50%)}.login-header{display:flex;justify-content:space-between;align-items:center}.login-layout{max-width:1130px;margin:10vh auto 5vh;display:grid;grid-template-columns:1.2fr 1fr;gap:10vw;align-items:center}.login-copy h1{font-size:clamp(2.5rem,4.5vw,4.5rem);line-height:1.12;max-width:620px;letter-spacing:-.045em}.login-copy p{max-width:410px;color:var(--muted)}.realm-cards{display:flex;gap:12px;margin-top:40px}.realm-card{padding:17px 22px;border:1px solid var(--line);border-radius:12px;flex:1;background:#19241b66}.realm-card b{display:block;font-size:.9rem}.realm-card small{display:flex;align-items:center;gap:6px;margin-top:8px}.dot{width:6px;height:6px;display:inline-block;border-radius:50%;background:var(--mint)}.login-card{background:#1b221ddd;border:1px solid #394237;padding:32px;border-radius:20px;box-shadow:0 30px 80px #0003}.login-card form{display:grid;gap:19px}.segmented{display:flex;padding:4px;background:#111712;border:1px solid var(--line);border-radius:11px;gap:4px;margin-bottom:28px}.segmented button{flex:1;background:transparent;border:0;font-size:.85rem;padding:9px}.segmented button.selected{background:#334035;color:var(--gold)}.full{width:100%}.login-foot{display:flex;gap:12px;align-items:flex-start;margin:24px 0 0;font-size:.78rem;color:var(--muted);line-height:1.7}.shell{display:grid;grid-template-columns:238px minmax(0,1fr);min-height:100svh}.sidebar{border-inline-end:1px solid var(--line);padding:30px 21px;position:fixed;inset-block:0;width:238px;display:flex;flex-direction:column;gap:36px;background:#151a16}.sidebar nav{display:grid;gap:8px}.sidebar nav a{display:flex;gap:12px;align-items:center;padding:13px 14px;border-radius:10px;font-size:.9rem;color:var(--muted);min-height:48px}.sidebar nav a.active{color:var(--gold);background:#dfc18513;border:1px solid #dfc18525}.nav-icon{font-size:1.2rem;width:24px;text-align:center}.sidebar-bottom{margin-top:auto;padding-top:24px;border-top:1px solid var(--line)}.avatar{background:#3a4435;color:var(--gold);width:36px;height:36px;display:inline-flex;align-items:center;justify-content:center;border-radius:50%;font-weight:700;flex-shrink:0}.identity{display:flex;gap:10px;align-items:center;overflow:hidden}.identity strong{font-size:.8rem;display:block;overflow-wrap:anywhere}.identity small{font-size:.7rem}.main{grid-column:2;min-width:0}.topbar{height:84px;border-bottom:1px solid var(--line);display:flex;justify-content:space-between;align-items:center;padding:0 42px}.topbar .muted{font-size:.82rem}.top-actions{display:flex;align-items:center;gap:10px}.connection{font-size:.74rem;display:flex;gap:7px;align-items:center}.content{max-width:1510px;margin:auto;padding:42px}.page-heading{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:28px}.page-heading h1{margin-bottom:10px}.page-heading p{margin-bottom:0;color:var(--muted);font-size:.9rem}.stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:16px;margin-bottom:30px}.stat{background:var(--panel);border:1px solid var(--line);border-radius:14px;padding:22px;position:relative}.stat-label{font-size:.78rem;color:var(--muted);display:block;margin-bottom:23px}.stat-value{font-size:2.1rem;font-weight:500;letter-spacing:-.05em}.stat:first-child .stat-value{color:var(--gold)}.stat-icon{position:absolute;inset-inline-end:20px;top:20px;color:#718675}.surface{background:var(--panel);border:1px solid var(--line);border-radius:15px;overflow:hidden}.surface-head{padding:22px 24px;display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid var(--line);gap:15px}.surface-head h2{margin:0}.filters{padding:20px 24px;border-bottom:1px solid var(--line);display:grid;grid-template-columns:2fr repeat(4,1fr);gap:10px}.filters input,.filters select{font-size:.8rem;min-width:0}.date-filters{display:flex;padding:0 24px 20px;gap:12px;align-items:end}.date-filters>div{max-width:180px}.date-filters label{font-size:.72rem}.date-filters input{font-size:.8rem}.ticket-row{display:grid;grid-template-columns:minmax(0,1fr) 130px 130px 110px;gap:20px;align-items:center;padding:23px 24px;border-bottom:1px solid var(--line);transition:background .15s}.ticket-row:last-child{border-bottom:0}.ticket-row:hover{background:#242c24}.ticket-title{font-size:.93rem;font-weight:600;margin:8px 0 7px;overflow-wrap:anywhere}.ticket-ref{font-size:.7rem;letter-spacing:.06em;color:var(--gold);font-family:Consolas,monospace}.ticket-meta{display:flex;gap:10px;align-items:center;color:var(--muted);font-size:.75rem;flex-wrap:wrap}.pill{display:inline-flex;padding:6px 9px;border:1px solid #486149;border-radius:6px;font-size:.7rem;font-weight:600;white-space:nowrap;width:max-content;background:#b7d7bd0a;color:var(--mint)}.pill.awaiting_player,.pill.awaiting_staff{color:#dfc185;border-color:#75613b}.pill.closed,.pill.resolved{color:#acb5ad;border-color:#4b534b}.pill.urgent,.pill.high{color:var(--red);border-color:#795048}.priority{font-size:.75rem;color:var(--muted)}.priority.high,.priority.urgent{color:var(--red)}.priority:before{content:'•';margin-inline-end:7px}.date{font-size:.75rem;color:var(--muted)}.empty{padding:70px 24px;text-align:center}.empty-symbol{font-size:2rem;color:var(--gold);margin-bottom:20px}.empty p{font-size:.85rem;color:var(--muted)}.pagination{padding:15px 24px;display:flex;gap:10px;justify-content:flex-end}.ticket-layout{display:grid;grid-template-columns:minmax(0,1fr) 290px;gap:22px}.conversation{padding:24px}.message{margin-bottom:24px;padding-bottom:24px;border-bottom:1px solid var(--line)}.message:last-child{border:0;margin-bottom:0}.message header{display:flex;gap:10px;align-items:center;margin-bottom:15px}.message header strong{font-size:.85rem}.message header small{display:block;margin-top:4px}.message p{white-space:pre-wrap;overflow-wrap:anywhere;font-size:.92rem;line-height:1.8;margin-bottom:0;unicode-bidi:plaintext}.message.internal{padding:20px;background:#dfc1850a;border:1px dashed #6c5a34;border-radius:10px}.message.internal .avatar{background:#615239}.composer{border-top:1px solid var(--line);padding:24px}.composer-actions{display:flex;justify-content:space-between;gap:12px;margin-top:15px;align-items:center}.check-label{display:flex;gap:9px;align-items:center;min-height:44px;margin:0}.check-label input{width:18px;height:18px;min-height:0;accent-color:var(--gold)}.details{padding:22px}.details>div,.details>label{margin-bottom:20px}.details .detail-value{font-size:.85rem;overflow-wrap:anywhere;margin-top:8px}.details label{font-size:.75rem;color:var(--muted)}.details select{font-size:.82rem}.attachment-grid{display:flex;gap:10px;flex-wrap:wrap;padding:20px}.attachment-grid a{display:block;width:100px;height:85px;border-radius:7px;overflow:hidden;border:1px solid var(--line)}.attachment-grid img{width:100%;height:100%;object-fit:cover}.form-card{max-width:800px;padding:28px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:22px}.field{margin-bottom:23px}.form-actions{display:flex;gap:12px;justify-content:flex-end;margin-top:24px}.settings-grid{display:grid;grid-template-columns:1fr 1fr;gap:22px}.settings-card{padding:26px}.settings-card p{font-size:.85rem;color:var(--muted)}.settings-card h2{margin-bottom:20px}.settings-card button{margin-top:12px}.settings-card .check-label{margin-bottom:6px}.key-row{display:flex;justify-content:space-between;align-items:center;gap:10px;font-size:.8rem;padding:10px 0}.code{display:block;font-family:Consolas,monospace;background:#101610;border:1px solid var(--line);padding:16px;border-radius:8px;overflow-wrap:anywhere;color:var(--gold);margin-top:15px}.update-row{padding:20px 24px;display:flex;justify-content:space-between;gap:20px;border-bottom:1px solid var(--line);align-items:center}.update-row.unread{border-inline-start:3px solid var(--gold);background:#dfc18508}.update-row p{margin:6px 0 0;font-size:.75rem;color:var(--muted)}.error-box{padding:15px;border:1px solid #795048;color:var(--red);border-radius:8px;font-size:.85rem;margin:15px 0;white-space:pre-wrap}.mobile-nav{display:none}.offline-banner{background:#5a3a23;padding:12px 22px;font-size:.85rem}.boot{display:grid;place-items:center;min-height:100svh;color:var(--gold)}#toast{position:fixed;bottom:30px;left:50%;transform:translateX(-50%);background:var(--gold);color:#20261e;padding:13px 22px;border-radius:10px;box-shadow:0 8px 35px #0005;z-index:100;max-width:90vw;display:none}#toast.show{display:block}.audit-list{list-style:none;padding:0}.audit-list li{border-top:1px solid var(--line);padding:13px 0;font-size:.8rem;overflow-wrap:anywhere}.subtle{font-size:.75rem;color:var(--muted);margin:12px 0 0}.link-back{display:inline-flex;gap:10px;font-size:.82rem;color:var(--muted);margin-bottom:24px;min-height:32px;align-items:center}button:focus-visible,a:focus-visible{outline:2px solid var(--gold);outline-offset:3px}.login-copy .orbit{width:115px;height:115px;border:1px solid #7b7950;border-radius:50%;margin-bottom:35px;display:grid;place-items:center;position:relative;font-family:Georgia,serif;font-size:3rem;color:var(--gold)}.orbit:after{content:'';position:absolute;inset:10px;border:1px solid #687250;border-radius:50%}[dir=rtl] h1{letter-spacing:0;line-height:1.5}[dir=rtl] .eyebrow{letter-spacing:0}.offline-screen{padding:40px;text-align:center}.inline-actions{display:flex;gap:10px;flex-wrap:wrap}
@media(min-width:1700px){.content{padding:50px}.ticket-row{grid-template-columns:minmax(0,1fr) 160px 140px 130px}}
@media(max-width:1150px){.shell{grid-template-columns:200px minmax(0,1fr)}.sidebar{width:200px;padding:27px 15px}.content{padding:28px}.topbar{padding:0 28px}.filters{grid-template-columns:repeat(2,minmax(0,1fr))}.filters input{grid-column:1/-1}.ticket-row{grid-template-columns:minmax(0,1fr) 130px;gap:10px}.ticket-row>.priority,.ticket-row>.date{display:none}.ticket-layout{grid-template-columns:minmax(0,1fr) 250px}.stats{gap:10px}.stat{padding:18px}.stat-label{font-size:.72rem}.settings-grid{grid-template-columns:1fr}}
@media(max-width:760px){.shell{display:block}.sidebar{display:none}.main{width:100%}.topbar{height:72px;padding:0 18px}.topbar .muted,.connection{display:none}.topbar .logo{display:flex}.content{padding:26px 16px 100px}.page-heading{align-items:flex-start;gap:12px;margin-bottom:22px}.page-heading h1{font-size:1.85rem}.page-heading p{font-size:.8rem}.page-heading .primary{font-size:.78rem;padding:11px 12px;white-space:nowrap}.stats{grid-template-columns:1fr 1fr;margin-bottom:22px}.stat{padding:18px}.stat-label{margin-bottom:17px;font-size:.72rem}.stat-value{font-size:1.9rem}.stat-icon{display:none}.surface-head{padding:18px}.filters{padding:16px;gap:9px}.date-filters{padding:0 16px 16px;gap:8px}.date-filters>div{min-width:0}.ticket-row{padding:20px 16px;grid-template-columns:minmax(0,1fr);gap:12px}.ticket-row>.pill{position:static}.ticket-title{margin:10px 0;font-size:.95rem}.ticket-meta{font-size:.73rem}.mobile-nav{display:flex;position:fixed;bottom:0;inset-inline:0;background:#192019f5;backdrop-filter:blur(15px);border-top:1px solid #3a453a;padding:7px 8px calc(7px + env(safe-area-inset-bottom));z-index:30;justify-content:space-around}.mobile-nav a{min-width:55px;min-height:51px;display:flex;align-items:center;justify-content:center;flex-direction:column;gap:5px;color:var(--muted);font-size:.62rem}.mobile-nav a.active{color:var(--gold)}.mobile-nav .nav-icon{font-size:1.2rem}.ticket-layout{display:flex;flex-direction:column}.ticket-layout aside{order:-1}.ticket-layout aside .details{display:grid;grid-template-columns:1fr 1fr;gap:12px;padding:18px}.details>div,.details>label{margin:0}.details button{grid-column:1/-1}.conversation{padding:18px}.composer{padding:18px}.composer-actions{align-items:stretch;flex-wrap:wrap}.composer-actions button{flex:1}.composer textarea{min-height:150px}.form-card{padding:20px}.form-grid{grid-template-columns:1fr;gap:0}.settings-card{padding:20px}.login-page{padding:22px 20px}.login-layout{display:flex;flex-direction:column;gap:28px;margin:40px auto}.login-copy{width:100%}.login-copy h1{font-size:2.5rem;margin-bottom:17px}.login-copy p{font-size:.85rem;margin:0}.login-copy .orbit,.realm-cards{display:none}.login-card{width:100%;padding:23px;border-radius:16px}.login-header .logo img{width:36px;height:36px}.login-header .logo strong{font-size:.8rem}.login-header .logo small{font-size:.55rem}.language{font-size:.8rem;min-width:80px;padding:9px}.login-foot{font-size:.72rem}.settings-grid{gap:16px}.empty{padding:50px 20px}#toast{bottom:95px}.update-row{padding:18px;align-items:flex-start}.update-row .button{font-size:.7rem;padding:10px;white-space:nowrap}.page-heading .eyebrow{font-size:.6rem;margin-bottom:14px}.top-actions{gap:7px}.top-actions button{padding:9px 12px;font-size:.75rem}}
@media(prefers-reduced-motion:reduce){*{transition:none!important;scroll-behavior:auto!important}}